Capita cavalier with customers causes shares crash

Exposing his peremptory attitude to his clients and deflecting from his own insufficiencies as a Chief Executive, Capita’s Andy Parker blamed the 28% plunge in Capita’s share price on the Co-op Bank not paying for work done and TfL for over-complicating the IT upgrade to London’s congestion charging system.

Shares tanked by 259p to a three-year low for the beleaguered group, wiping £1.7 billion off its value. Parker also deflected the blame from himself to the Brexit decision for slowing down deals, despite the contract value of the bid pipeline rising 8% to £5.1bn.

How can you avoid Parker’s imperiousness and focus instead on customers? Fill out the form to find out!

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One thought on “Capita cavalier with customers causes shares crash

  1. Capita’s shares took another tumble in December as its competitors G4S and Serco denied any negative Brexit effect while Capita CEO hid behind the spin. Find out what Serco and G4S have done to avoid Capita’s drop in revenue and share price, by filling out the form above.

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