Honda blow about $1billion after 11 customers killed

Honda posted a quarterly loss on Friday because sub-standard airbags have killed 11 customers and injured more than a 100.

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Capita cavalier with customers causes shares crash

Exposing his peremptory attitude to his clients and deflecting from his own insufficiencies as a Chief Executive, Capita’s Andy Parker blamed the 28% plunge in Capita’s share price on the Co-op Bank not paying for work done and TfL for over-complicating the IT upgrade to London’s congestion charging system.

Shares tanked by 259p to a three-year low for the beleaguered group, wiping £1.7 billion off its value. Parker also deflected the blame from himself to the Brexit decision for slowing down deals, despite the contract value of the bid pipeline rising 8% to £5.1bn.

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TUI see 11% rise while Thomas Cook endure 4% fall

At the end of September, TUI announced an 11% rise in winter bookings and were expecting a 13% increase in full-year earnings growth, while their main competitor Thomas Cook appeared to be going in the opposite direction. TUI’s success came from promoting destinations away from terror-hit Turkey and to focusing on package holidays.

What could TUI’s strategy mean for your SMB, and how can you avoid Thomas Cook’s mistake? Find out how –

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Barclays sell off non-core riskier loss-making customers, save £millions

Last Thursday, Barclays sold off some of its Italian consumer banking and mortgage business to MedioBanca, the latest in a series of sell-offs of its non-core riskier loss-making customers. It has already divested itself of risky Spanish and Portuguese customers, and is close to letting go similarly unprofitable customers in France. Deutsche Bank is trying to do the same but has not founders buyers of its riskier customers yet.

Can you identify those customers who do or could lose you money? If so, do you have a strategy to offload them? Find out how –

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Losing clients?

Identify all your clients that might leave. Before they do. Guaranteed.

Just call me on 07 530 416 943 to find out how. Now!

We can guarantee to identify all your clients who will stop paying you in your next payment cycle before they actually do. And if we miss one, then the next campaign is free. Simply fill in the following form, and we’ll show you how –

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Celebrity chef cooks up losses

The Gordon Ramsay group of restaurants has been making losses since the 2008 Crash.

What two things has CEO Stuart Gillies (and Ramsay’s father-in-law) done to stem the flow and return the group to profits in 2016?

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United Internet revenues rise by 36% by adding an extra 9% of customers

The internet provider – better known through its various brands like access provider Versatel, Applications provider Fasthosts, and of course by 1&1 – announced on Wednesday that EBITDA grew to over €550 by growing the number of paying customers to nearly 15m.

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Why BHS and Austin Reed went bust this week

The short story is they didn’t look after their customers. 

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ScottishPower fails customers, loses £18million

From a high of 5.6 million customers in 2014, ScottishPower now has just 3.2 million, causing revenues to tumble.

Furthermore, because it has received so many complaints, it was fined £18m this week by the regulator Ofgem.

To find out what ScottishPower did to lose so many customers and so much revenue, and what you as an SME can do to avoid these losses, simply respond below and receive the details on your mobile –

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Debenhams grow sales – and profits – four ways

The UK’s second largest department store announced a profit rise to £93.8m on the back of sales growing to £1.63bn in the six months to the 27th of February.

CEO Michael Sharp said he had focused on their customers with four different approaches to raise sales and also profits.

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